Privacy Policy of TideKeep
At TideKeep, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and protect information collected through our online platform, which is designed to promote and manage social programs focused on community engagement and nautical themes, including community workshops, sailing excursions for youth, senior social clubs, maritime history education, and environmental awareness programs for coastal areas.
TideKeep is located at 17 Liffey Street Lower, Dublin, D01 V4W6, Ireland.
1. Information We Collect
We collect various types of information in connection with the services we provide:
- Personal Data You Provide Directly: This includes information you submit when you register for programs, sign up for newsletters, make donations, contact us with inquiries, or participate in surveys. This may include your name, contact details (email address, phone number, postal address), date of birth, and any other information relevant to your participation in our social programs (e.g., specific needs for program adaptation, emergency contact information).
- Information Collected Automatically: When you visit our site, we may automatically collect certain information about your device and usage patterns. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This data helps us understand how our site is used and how we can improve our services.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
2. How We Use Your Information
We use the collected data for various purposes:
- To provide and maintain our services, including managing your participation in community workshops, sailing excursions, senior social clubs, and educational programs.
- To process registrations, donations, and other transactions.
- To communicate with you, respond to your inquiries, and send you important updates or information regarding our programs and services.
- To send newsletters, marketing or promotional materials, and other information that may be of interest to you, based on your consent.
- To monitor and analyze the usage of our site to improve functionality and user experience.
- To detect, prevent, and address technical issues or fraudulent activities.
- To fulfill our legal obligations and comply with applicable laws and regulations.
3. Legal Basis for Processing Personal Data Under GDPR
If you are from the European Economic Area (EEA), TideKeep's legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. We may process your Personal Data because:
- We need to perform a contract with you (e.g., program registration).
- You have given us permission to do so.
- The processing is in our legitimate interests and it's not overridden by your rights (e.g., website improvement, fraud prevention).
- To comply with the law.
4. Disclosure of Your Information
We may share your information with third parties in certain situations:
- Service Providers: We may employ third-party companies and individuals to facilitate our service, to provide the service on our behalf, to perform service-related services, or to assist us in analyzing how our service is used (e.g., payment processors, email communication services, web analytics providers). These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to: comply with a legal obligation; protect and defend the rights or property of TideKeep; prevent or investigate possible wrongdoing in connection with the service; protect the personal safety of users of the service or the public; protect against legal liability.
- With Your Consent: We may disclose your personal data for any other purpose with your consent.
5. Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. We implement appropriate technical and organizational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
6. Data Retention
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
7. Your Data Protection Rights Under GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. TideKeep aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
In certain circumstances, you have the following data protection rights:
- The right to access, update, or delete the information we have on you.
- The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
- The right to object. You have the right to object to our processing of your Personal Data.
- The right of restriction. You have the right to request that we restrict the processing of your personal information.
- The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
- The right to withdraw consent. You also have the right to withdraw your consent at any time where TideKeep relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests. If you have concerns about our use of your personal data, you have the right to lodge a complaint with a supervisory authority, such as the Data Protection Commission in Ireland.
8. Links to Other Sites
Our site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
9. Children's Privacy
Our service extends to programs for youth. For individuals under the age of 16, we require explicit parental or guardian consent for the collection of personal data, especially for participation in programs like sailing excursions. We do not knowingly collect personally identifiable information from anyone under the age of 16 without appropriate consent. If you are a parent or guardian and you are aware that your child has provided us with Personal Data without your consent, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By post: TideKeep, 17 Liffey Street Lower, Dublin, D01 V4W6, Ireland.